Shipping policy
Our delivery service is based on your zip code distance from our shop (anytime between 10 am -5 pm & will be added on automatically at checkout. Your product/s can arrive at any time within this delivery window. If you require your product(s) within a specific time frame, we offer the below services for your convenience (please note the below costs are additional to the delivery fee of your zip code):Morning delivery (between 9am- midday) +$20 Afternoon delivery (between 12 pm - 4pm) +$5
The customer needs to be readily available to receive the product. If the courier needs to park and pay in order to deliver, Grazing Haus will charge back the client these costs.
Delivery will be attempted by the driver. If no one is in, the package will be handed to a neighbor. Failing that, delivery will be left in a safe place. This is because fresh food product cannot be couriered back to HQ. Grazing Haus is not responsible for the product once left in a safe place or with a neighbor.